Privacy Policy

Effective Date: 13 August 2025

Incorva Corporate Ventures LLP (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to safeguarding your personal data.
This Privacy Policy explains how we collect, store, process, and protect your information when you use our website incorv.com, our software products, cloud services, APIs, mobile applications, or any other solutions we provide.

1. Scope of This Policy

This policy applies to all visitors, customers, clients, partners, contractors, and users who interact with our platforms, including:

• Our official website and subdomains.
• Software and applications developed or maintained by us.
• Client portals, dashboards, and cloud hosting environments.
• Support systems, live chat, and communication channels.

2. Information We Collect

We may collect the following categories of data:

2.1 Personal Identification Information

• Full Name, Company Name, Job Title
• Email Address, Phone Number, Postal Address
• Government-issued identification (if required for contracts or compliance)

2.2 Technical & Device Data

• IP Address, Browser Type, Operating System, Device Identifiers
• Login timestamps, error logs, and session data
• Usage patterns and navigation data

2.3 Payment & Transaction Data

• Billing name, address, and tax details
• Payment gateway tokens (no card details stored directly by us)

2.4 Business & Project Information

• Project briefs, documentation, and shared files
• Software access credentials (if provided for development)
• Technical architecture or configuration data

3. How We Collect Information

• Directly from you via forms, contracts, and communication.
• Automatically through cookies, analytics, and log files.
• From third-party tools integrated with our services.

4. How We Use Your Information

• To provide, maintain, and improve our IT products and services.
• To develop and test new software features.
• To respond to support tickets and inquiries.
• To process payments and issue invoices.
• To send important service updates and security alerts.
• To meet legal, regulatory, and contractual obligations.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and analytics tools (such as Google Analytics) to monitor usage and improve our services. You can disable cookies in your browser, but some features may not function correctly.

6. Data Storage & Security

• Data is stored in secure, encrypted servers located in India and other countries where we operate.
• Access is restricted to authorized personnel only.
• We use SSL/TLS encryption for data transmission.
• Regular backups are maintained to prevent data loss.

7. Third-Party Services & Integrations

We may integrate with third-party tools such as cloud hosting providers, payment processors, email marketing platforms, and analytics tools. These providers have their own privacy policies and data security practices.

8. International Data Transfers

If we transfer your personal data to another country, we ensure that appropriate safeguards are in place as required by law (e.g., GDPR Standard Contractual Clauses).

9. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. After that, it is securely deleted or anonymized.

10. Your Rights

• Right to access and request a copy of your data.
• Right to request corrections or updates.
• Right to delete your personal data.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent for marketing at any time.

11. Data Breach Policy

In case of a data breach, we will notify affected individuals and relevant authorities within the timeframes required by applicable laws.

12. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect information from minors.

13. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

14. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Incorva Corporate Ventures LLP
HABRA-1, North 24 Parganas,
Habra, West Bengal, India – 743263
Email: info@incorv.com